Service and Support

All Paxar equipment is backed by excellent technical support and service.

When you buy our machines, you can create the service package that meets your requirements and gives you the level of reassurance that you are looking for. From a complex thermal transfer printer to a straightforward pricing gun, you can rely on Paxar’s technical service experts for support.

For an overview on our service and support options please click here or contact us to discuss an individually tailored support solution or to find out general support information.

Alternatively, we have created an online resource centre, that enables you to get the information you need when you want it. To use this centre, use the links below:

Search by Product Type

Frequently Asked Questions

Barcode and Fabric Printers Documentation
6x6 Series Printers Training Videos
Monarch Printer Documentation
Monarch Printer Utilities and Windows Drivers
Hand Held Labellers
Technical Procedures for Fabric Printers
Software Updates
Barcode Printers
Fault Codes
  View support for all products   View all FAQs

 

Support Options

Paxar understands how valuable your time is. That’s why we provide a complete support solution for repair and maintenance programs for all printers.
Click hereto view service contract options
 

Service Care

Our Service Care Centre team are dedicated to solving any problem you experience with one of our pricing guns.
 

Contact Support

If you cannot find the information you need, you can contact us by email and a member of our technical support team will answer your query in person.

Most Commonly Requested Support Links:

Printers

676 printer documentation.
9800 printer documentation.

Hand Held Labelling

1130 clearing label jams.
1150 loading the ink roller.
1150 printer documentation multi-language.