Service Care Centre

Handheld Labelling

Our Service Care Centre team are dedicated to solving any problem you experience with one of our pricing guns. Lesley Smith, Service Care Controller, has over 12 years of experience and she works to the highest standards of professionalism. She gives advice to customers over the phone or in writing and runs a highly effective repairs service.

Over the years, she has handled everything from difficulties changing label rolls in pricing guns, to guns that have been steam-rollered! Not even a Monarch pricing gun can survive a steam-roller so Lesley also advises customers on the best replacements and can offer upgrades on older guns.

One happy customer wrote, after the Service Care Team solved a problem with his gun, saying "It is most refreshing to be reminded that in this age it is still possible to come across civility, genuine interest and a real willingness to give true customer service."

Our Service Centre contact details are:

 

Address

Paxar Harlow

    Paxar House
Central Road
Harlow
Essex
    CM20 2ST
United Kingdom

Telephone

+44 (0) 800 0560203  

Fax

+44 (0) 1279 786033  

Email

support@paxar-emea.com